idrPrivacy Policy
This page describes what we collect when you use idr and how we keep that data protected. We at idr take your privacy seriously. Our platform operates in supported jurisdictions where local law permits, and we follow data-protection principles that apply to our region.
We collect information to verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and to keep your account secure. We do not sell your data to third parties. This policy explains what we do, why we do it, and what rights you have.
What we collect on idr
We collect your email address, phone number, and full name when you open an account. We also collect your date of birth and residential address to verify your identity. When you deposit or withdraw funds, we record the payment method you use — whether that is DANA, e-wallet, mobile banking, or one of our other supported channels — along with the transaction timestamp and amount.
We collect your IP address and device type each time you log in. This helps us detect unusual access patterns and protect your account from unauthorised use. We also store your betting history, game play records, and account balance. None of this information is shared with advertisers or data brokers.
How we use your data on idr
We use your email and phone number to send you account notifications — login alerts, deposit confirmations, and withdrawal status updates. We use your identity documents to comply with Know Your Customer (KYC) rules that apply in your jurisdiction. We use your betting and game history to calculate your account balance and to detect fraud or money-laundering patterns.
We use your IP address and device fingerprint to flag suspicious login attempts. If we detect a login from an unusual location or device, we may ask you to verify your identity before allowing access. We use your payment method history to streamline future deposits — for example, if you have used local payment before, we can offer it as a quick option on your next visit.
We do not use your data to build marketing profiles or to sell targeted advertising. We do not share your betting preferences with third-party marketers. Our use of your data is limited to account management, fraud prevention, and legal compliance.
Third-party processors and data location
Our servers may sit outside your jurisdiction. We use data processors in multiple regions to ensure service availability during peak hours — for example, during Liga 1 matches or Piala AFF tournaments. These processors are bound by written data-protection agreements and may not use your data for any purpose other than providing our service.
Payment processors for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet handle your payment details according to their own privacy policies. We do not control how those companies store or use your financial information. We recommend you review their policies directly.
Cookies and tracking
We use cookies to keep you logged in and to remember your language preference. We use session cookies that expire when you close your browser, and persistent cookies that remain for up to one year. These cookies do not track your behaviour across other websites. We do not use third-party analytics cookies that would share your browsing data with external services.
You can disable cookies in your browser settings, but doing so may prevent idr from functioning correctly. For example, you may be logged out unexpectedly or unable to complete a deposit.
Your rights and how to contact us
You have the right to request a copy of the personal data we hold about you. You have the right to ask us to correct inaccurate information. You have the right to request deletion of your account and associated data, subject to legal retention requirements — for example, we may need to keep transaction records for tax or anti-money-laundering purposes.
If you believe we have misused your data or violated your privacy rights, you can contact our support team. We will investigate your complaint and respond within a reasonable timeframe. Our services are available only where local law permits. If you have questions about how your data is protected under your jurisdiction's law, we recommend you consult a local legal advisor.
Data retention on idr
We retain your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with financial regulations. We delete other personal data within 90 days of account closure, unless we are required by law to retain it longer.
This privacy policy applies to all users of idr, regardless of location. We update this policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of idr after such notice constitutes your acceptance of the updated policy.